Your account is your identity on eBay.You can use your account to buy, sell, communicate with eBay members and leave Feedback for trading partners.
How can I update my account information?
How do I close my account?
Why was my account suspended?
About your account
Learn about your benefits and responsibilities.
Using My eBay
My eBay lets you view, track and manage all of your eBay activity.
Using eBay Messages
Receive email messages from us, or communicate with other eBay members.
Customising My eBay
Design your views in My eBay the way you like them.
Choose whether to receive customised advertising on eBay and other sites.
Adding text messages and wireless alerts
Subscribe to IM alerts to receive notifications about items you bid on.
Managing your PayPal account
Maintain your account information and bank or credit card information.
Problems accessing your PayPal account
Linking your PayPal account to your eBay account
Updating your bank account or credit card information
Becoming verified on PayPal
Changing your account information
Easily change your user ID, mailing address or other account information.
Changing your preferences
Select your preferences for eBay email, payments, postage and more.
Changing your user ID
You can change your user ID once every 30 days.
Closing your account
We'd be sorry to lose you. Please contact us if there's something we can do to help you resolve any problems.
Reinstating your accountIf your account was suspended because of an overdue payment, here’s how you can reactivate it.
Suspended accountsWe'll suspend an account for serious violations of our rules and policies, or non-payment of fees.
Resolving errors and technical issuesGet solutions to common error messages.
Managing cookiesYou can choose to accept or delete cookies.
Get help from other eBay members. Visit the Answer Centre to post a question.
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