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Managing your accounts on eBay
Your account is your identity on eBay.You can use your account to buy, sell, communicate with eBay members and leave Feedback for trading partners.
Solve a problem
Enter your email address on the Forgot user ID page, and click the Continue button. We'll send your user ID to your email address.
On the Forgot Password page, enter your user ID, and click the Continue button.We'll send your password to your email address.
Make sure the email address listed in your eBay account is correct. If you have a spam filter, see if the email ended up in your junk mail folder. If the problem continues, contact us.
About your account
Changing your account information
Problems with your account
Reinstating your account
Resolving errors and technical issues
Ask eBay members
Get help from other eBay members. Visit the Answer Centre to post a question.