Getting started
Welcome to eBay. eBay is the world's largest online community of buyers and sellers! It's your place to buy what you want, sell what you have, and make a few friends while you're at it.
If you're new to eBay, you’ll find it helpful to learn about the following:
Step 1: Register on eBay
The first step for buying and selling on eBay is to register as an eBay member. Registering on eBay is easy and free. To learn more about registering, see:
Step 2: Review information for new users
After you’ve registered as a new user, it’s helpful to review some information about eBay.
Key concepts about eBay
The following key points will help you understand a little bit more about how eBay operates:
When you buy an item on eBay, you are buying from another eBay member, who is the seller. You are not buying from eBay. For more key concepts on buying, see buying basics
.
eBay is an agent for bringing together buyers and sellers. eBay does not buy or sell anything directly.
To ensure that eBay provides a safe and fair trading environment for all eBay members, eBay has a User Agreement, which you agree to when you register, and rules and policies for everyone. When necessary, eBay will step in to enforce the agreement, rules, and policies and to prevent fraud.
To help keep you safe when buying and selling, eBay includes tools such as Feedback, a valuable indicator of your reputation for buying and selling on eBay, PayPal Buyer Protection is available for items paid for using PayPal only. If something does go wrong, contact eBay Customer Support for assistance.
Make sure to keep your email address current. Having a current, working email is especially important on eBay because email is used to notify you when you've won an item and to find out postage and payment options from other buyers and sellers. Learn how to update your email address.
Be careful of fake or spoof emails that claim to be sent by well-known companies—including eBay—and that ask you to reply with personal information, such as you credit card number or account password.
eBay includes thousands and thousands of items in a world-wide marketplace, and this can sometimes feel overwhelming to a new user. To help ease you into trading on eBay, after you register, go to My eBay, where you can track and manage your eBay buying, selling, messaging, account information, preferences, and more from a single, secure location (Learn more about My eBay).
Step 3: Learn how to find and buy Items
Once you’ve registered and reviewed some key information about eBay, it’s time to learn how to find the items you want to buy and how to buy them. See buying.
Step 4: Learn how to sell items (optional)
Are you ready to start selling? You’ll need to provide some additional information. To review an overview of selling, see selling basics. To become a seller on eBay, see creating a seller’s account.
Ready to get started?
Register Now!
A message from our lawyers
The PayPal service is provided by PayPal Australia Pty Limited (ABN 93 111 195 389) which holds an Australian Financial Services Licence, number 304962. eBay International A.G is an authorised representative number 308318 of PayPal for the purpose of providing information about PayPal. eBay and PayPal are not acting as your agents, are not providing personal financial advice to you and do not take your individual circumstances into account in providing information about PayPal. You should consider PayPal's
Combined Financial Services Guide and Product Disclosure Statement
before deciding to sign-up for or use the PayPal online payment service. For further information about PayPal services visit the PayPal website at
www.PayPal.com.au.
PayPal Buyer Protection and PayPal Seller Protection are also subject to the terms and conditions in PayPal's User Agreement, incorporating the Buyer Protection policy and Seller Protection policy which include details on eligibility criteria and the discretionary nature of the policies.
