About Getting Help on eBay
There are several ways to get the help you need to make your eBay experience successful.
Try eBay's Online Help. eBay’s online help includes information on just about every eBay topic so that you can find the help that you need.
Try the Answer Centre a member-to-member forum where eBay members can ask questions, give or receive answers, and share information about eBay.
If you still can’t find the answer to your question, click the Email Us or Contact Us link at the bottom of most Help pages to send your question or concern to eBay’s Customer Support.
If you need help with a technical issue or error message, you can review information about the issue or message and how to handle it. Learn more about error messages and technical issues.