If you forget your password, go to eBay's Forgot Your Password page and enter your user ID. If you've forgotten both your user ID and password, first obtain your user ID by using the Forgot user ID link.

You will be required to correctly answer at least two pre-selected questions to confirm your identity. This information is required to ensure that your account remains secure. For more information on confirming your user ID and requested safeguard information, please go to: Confirming Your Identity to Reset Password

Once your identity is confirmed, you’ll be able to reset your password.

Changing your password

If you know your password and want to change it, go to eBay's Change Your Password page.