If site features are loading slowly or unavailable, check our system status board - opens in new window or tab to see if there are any known technical issues that are being worked on. We might also be carrying out scheduled maintenance. Our system status board - opens in new window or tab will also contain notices of when scheduled work is planned.
If this shows the site is functioning as normal but you're still experiencing difficulty, you can try clearing your cache and cookies. How to clear cache and cookies depends on which browser you use. Select the link for your browser from the list below to find instructions:
- Microsoft Edge - opens in new window or tab
- Mozilla Firefox - opens in new window or tab
- Apple Safari - opens in new window or tab
- Google Chrome - opens in new window or tab
Recommended browsers
eBay is designed to work with most browsers, but if you're using an older version of a browser, or an unsupported browser, your web pages might not display as quickly and some functions and features might not work well.
Here are the browsers we support and links for where to find them:
| Operating system | Recommended browser |
| Windows | Microsoft Edge - opens in new window or tab, Mozilla Firefox - opens in new window or tab, Apple Safari - opens in new window or tab or Google Chrome - opens in new window or tab (latest versions) |
| Mac | Apple Safari - opens in new window or tab or Mozilla Firefox - opens in new window or tab (latest versions) |
Tip
If you're having trouble logging in, uploading photos or creating listings, try turning off ad plugins or extensions, and make sure there are no issues with your internet connection.