As a buyer or seller of second hand mobiles, we recommend that you should take the following steps to ensure that mobile you trade is not recorded as lost or stolen.

Buyers

• Check to see if the handset IMEI number has been listed by the seller.
• If it hasn’t, email the seller to request the IMEI (& ask them to add it to their listing)
• Check the status of that handset by following the steps in the IMEI check outlined below

Sellers

• Always include your handset’s IMEI prominently in the listing
• If you are not sure what the IMEI is, simply press *#06# on your mobile
• Follow the steps outlined below in the IMEI check to ensure that you are not inadvertently selling a lost or stolen handset

Telstra IMEI Check

• Make sure you have the mobile’s IMEI at hand
• Ring 1900 964 634 (1900 YO IMEI)
• Key in the 15 digit IEMI and listen to the automated message that follows
• ALL CALLS COST $2.20 PER MINUTE (INCLUDING GST)

Additional information for CDMA phones

• CDMA handsets are locked to either of the two networks that use this technology: Telstra & Orange. Therefore, a new or used Orange handset can not be used on the Telstra network & vice versa.
• Telstra will reconnect any used CDMA handset that has previously been used on their network.
• Orange will only reconnect a used handset that has previously been used on their network if it is accompanied by a letter from the previous owner/ account holder. Buyers will need to ensure that this is attainable prior to purchase. For more information, please contact Orange on 133 488.