What is eBay Selling Manager?
eBay Selling Manager is eBay's new sales management tool. It is an online tool in My eBay that helps you manage your listings throughout the sales cycle. As a seller, eBay Selling Manager will help you manage your listings more efficiently. You will be able to track your sales status and respond to your buyers faster than ever before.
Can I list items on eBay with eBay Selling Manager?
eBay Selling Manager is a sales management tool, not a listing tool. It enables smart and efficient sales management. It does not create listings. Instead, sellers can use Turbo Lister to create listings in bulk and use Selling Manager to manage them. Turbo Lister is free so try it. With Selling Manager, sellers may list items from active ones, reschedule pending listings, or relist items, but not create new listings.
Which Web browsers support eBay Selling Manager?
eBay Selling Manager is supported by Internet Explorer 6 or later, Mozilla Firefox 1.5 or later, Apple Safari 2 or later.
Which eBay sites can use eBay Selling Manager?
eBay Selling Manager will allow you to manage your items listed on all eBay sites. You will not be able to use it to manage listings on Half.com.
How much does it cost to use eBay Selling Manager?
Selling Manager is FREE to use but must be subscribed to. There are absolutely no charges for using Selling Manager. As a seller, you will still be responsible for all fees that would normally be associated with listing your item for sale on eBay. These include Insertion, Final Value, and Optional Feature fees.
Subscribe now!
How do I send an invoice with eBay Selling Manager?
Selling Manager has its own method of invoicing, which is different from the standard My eBay. Here's how to send invoices:
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Click "My eBay" at the top of most eBay pages. You may need to sign in.
- Click the "Sold" link on the left side of the page.
- Click the record number for the listing you want to send an invoice for.
- Click the "Email Buyer" button, and then select the "Winning Buyer Notification" template.
How do I send a combined invoice with eBay Selling Manager?
To combine an invoice through Selling Manager, you'll want to go into your Sold view and click on one of the record numbers to the right of your buyer's user ID. In here you should see a "Combine Purchases" link in the Transaction Details section - click on that to combine the two listings.
How do I remove items from the Sold view (Awaiting Payment, Awaiting Postage, Paid & Posted) of eBay Selling Manager?
While you can't actually remove sold listings from Selling Manager, what you can do is go into your Sold view and locate the item. Click on the white box to the left of your listing, then click the Archive button. This will move your item from the Sold section to the Archived section. The sale will no longer show as pending in your Selling Manager summary page.
How do I create customized email templates in eBay Selling Manager?
eBay Selling Manager allows you to create a multitude of customizable email templates to help improve communication between you and your trading partner. You can either use the default templates already provided in Selling Manager or create your own!
Here's how to customize your Selling Manager e-mail templates.
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Sign in to your My eBay page and click the "Sold" link on the left side of the page.
- Check the box to the left of any sale. Click the Email button.
- Click the "Manage Email Templates" link. To the right of the template you wish to edit, click the "Edit" link.
- Customize the text that your buyers will see by typing in the Message box. You can use the AutoText pull-down menu to insert tags that Selling Manager will use to automatically put it in the relevant information for the particular buyer it will be sent to. You can also check the box to have a Pay Now button included.
- When you have finished customizing the template, click the Save button.
How do I set up automation rules in eBay Selling Manager?
Due to popular demand, we're excited to announce that automation capability has been added to Selling Manager as of March 2008! In the Active view of Selling Manager Basic there is an option of "Assign Automation Rules" in the Action column of the page. Click on "Assign Automation Rules" and choose the listing automation that you want to use from the drop-down box, then click "Assign" when finished. You'll be able to tell which items have automation rules because the name of the automation rule will appear next to the listing within the Active view.
How can I provide feedback on eBay Selling Manager?
To provide additional feedback, please send comments to:
sellingmanager@ebay.com. We will carefully evaluate your input and make additional enhancements based on your suggestions. Thanks to everyone who has already provided feedback!
Must use Buy It Now and PayPal.
